How to Use the DRIVEtheARC App

App Home - Map & Feature

Step 1
Map - Display the charging station pin in a close place from your vehicle on the app map.

(*) Gray colored pins are in use or failure.
Step 2
Pin - Types of station pins on the map.
DRIVEtheARC station - DC Fast charger Station discounts CHAdeMO Charging by NEDO.
EVgo station - DC Fast charger Station provided by EVgo.

Filter - Change the type of station pin.
Step 3
"Information" slide bar
The latest information will be informed and tap to go to the website.
Step 4
Tap the "Discount Schedule" button at the bottom of the MAP
Displays the discount rate schedule of the charging station for the next 4 hours.

Check your Cruising Range

Step 1
Tap the bottom of the main map to input your EV’s State of Charge (SOC).
Step 2
Tap the microphone icon or the button to “Input Manually” to input your EV’s State of Charge (SOC) by voice or keypad.
Step 3
If the State of Charge (SOC) is correct, click “OK”.
Step 4
SOC is updated. You can always update your SOC by tapping here.
Step 5
Click the above icon to display your cruising range.
Step 6
 

View the station’s availability & request navigation to the station

Step 1
Tap the pin to see the station information.
Definition of Map Pins
(*) Gray colored pins are Coming soon.
Step 2
The station information is displayed. Click “Navigate to the Station” if you want to request navigation.
 
General information of the charging station is shown in the upper pane.
Each charger’s information is shown in the middle. Swipe the screen to see all chargers in the station.
If the time is set for a discount, DRIVEtheARC Station will discount your charging fee!
 
Tap the charger card information, the operation history of the charger is displayed.
 
The station that got the “PromoTicket” is displayed on the map.
Step 3
Google Maps app is automatically launched and it navigates you to the station.

User Registration and EVgo account link

Step 1
Launch the DRIVEtheARC app and tap “Sign Up ”.
Step 2
Fill in the fields such as user name, e-mail address and password, and click "Next".
Step 3
Select your car make and model from the lists and click “Next”.
Step 4
Your registration is successfully completed. select "Yes" and tap "Next" to register "Evgo Account Link" Or, select "No" and click "Next" to log in.
Step 5
If you have an EVgo account, tap “Sign In”. If you do not have an EVgo account, tap "Sign Up" to register an account on the EVgo homepage.
Step 6
Enter your EVgo account email and password and tap Sign In.
Step 7
"Successfully fully linked EVgo account" is displayed, tap Back button.

How to Charge Your EV

Step 1
With your vehicle off, open you’re the car port.
Step 2
Connect plug to you car’s EV port.
Step 3
Launch DRIVEtheARC app, and tap the pin of the station you want to charge.
Step 4
Select a timeslot, then tap “Charge” button on your app.
Step 5
Select a plug type on your app.
Step 6
Tap “Start” button on your app.
Step 7
Tap “START” button on the charger screen, and the charging will begin.
Step 8
If you stop charging in the middle, tap "STOP" button on the charger screen to stop charging.
Step 9
Return plug to the charger.

Find recommended station on the way to the destination

Step 1
Input your destination.
Step 2
Your destination is set up. Click “Recommended Stations” to find the recommended stations on the way to the destination.
Step 3
The recommended stations are shown on the map. Click the station name you want to use. If you tap a pin on the map, the station information will be displayed.
Step 4
Click “Navigation” to start navigation to the destination via the selected station.
Step 5
Google Maps app is automatically launched and it navigates you to the destination via the station you selected.

Charger Reservation by Smartphone App at DRIVEtheARC Station

Step 1
Select Pacific Pearl Station on MAP and press reservation button of DC2.
Step 2
Select the scheduled charging time slot.
Step 3
Please read the contents of the reserved charger and disclaimer, press Reserve button.
Step 4
Please confirm the reservation time and navigate to the station button push as necessary.
Step 5
Reservation time is displayed in the upper right of MAP, and when tapped it transits to reservation details screen.
Step 6
Charging can be started 10 minutes before reservation time.
When you arrive at the charging station, please select Menu> Charge Activation and start charging by reading the QR code displayed on the charger.

Please move the car promptly when reservation time is over.
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